After Hours Help Desk Support...How Do I Get It?

Many of you have been asking how to contact the Help Desk during evenings, weekends and holidays. 

Here's the answer: The same way you do during school hours. 713-251 TECH (8324)

The after hours phone number is the same as regular hours: 713-251-TECH (8324).

• After Hours support is available from 5pm – 10pm each night, 365 days a year

• After Hours support is available during weekends and holidays from 7am – 10pm

After Hours Support can provide assistance with issues pertaining to:

• SBISD Software Systems

• VPN

If the After Hours Support technician is unable to resolve your issue, they will assist you with submitting a Technology Service Request ticket. The ticket will then be resolved during regular hours.