Using Your ShoreTel Phone on Your SBISD Laptop

Did you know you can operate your ShoreTel phone from your SBISD laptop? This is called a SoftPhone. With ShoreTel’s SoftPhone feature, you can use your laptop as a speaker phone. The SoftPhone uses your computer’s microphone and speaker to do this.

Note: You must have the ShoreTel Communicator software installed and configured on your machine before you can do this. Click here for installation instructions.

1. Open the ShoreTel Communicator software by clicking the icon on your desktop.




2. Change from Primary Phone to SoftPhone.




3. Your ShoreTel phone is now set to "SoftPhone" mode and will be controlled through your computer.



4. Use the ShoreTel Communicator software as you normally would.



5. Switch back to Primary Phone when you are finished using SoftPhone.

You can even use the SoftPhone from home! To do so:

1. Connect via VPN.
2. Enable SoftPhone as shown in the above instructions.
3. You can now place and receive phone calls just as though you were in your classroom.