Tuesday, April 15, 2014

A New Look for Skyward Family Access

Skyward is rolling out a new look and additional features for Family Access.  The new look will become permanent beginning in July 2014.  Until then users of Family Access will have the option to switch to the new look starting April 22, 2014 or to continue using the current look of the application.  Some of the new features include:

·         Ability to view one or all of your children on one screen
·         More Language selections through Google Translator in Family Access
·         Improvements on the navigation bar
·         Easier access to attendance information
·         An updated calendar with the ability to color code items (attendance, assignments, test, etc.)
·         The ability to show only the current term
·         Additional Course information

As before parents can change their login and password for easy access.


Wednesday, April 9, 2014

Add Your Campus Toshiba Copier/Printer to Your Computer


Need to print to your Campus Toshiba Copier/Printer? But it's not installed on your computer?

Use these instructions to add your Campus Toshiba Copier/Printer to your computer in a few simple clicks.

To add the copier/printer:

  1. Click the Start (windows) button in the bottom left corner of your computer screen.

  2. Type "\\raider36\" in the search box and click Enter



  3. Find your campus printer/copier and double click the icon. (In this example, we are using Memorial Drive)



  4. A dialogue box will open--"Do you trust this printer?" Click Install Driver.



  5. You should now see the printer in your list.


Thursday, April 3, 2014

ShoreTel Communicator Installation and Setup

ShoreTel Communicator allows you to look up and dial phone numbers from your computer.

This document will demonstrate how to install and configure the ShoreTel Communicator software for your computer. ShoreTel Communicator simplifies many of the functions found on your ShoreTel phone such as, the phone directory, voicemail, phone settings and call handling options.

  1. Click the Start menu. In the "Search" box, type "Software Center." Click Software Center at the top of the Start Menu.




  2. Once “Software Center” has opened, under Available Software select ShoreTel Communicator. Then select Install on the bottom right.



  3. ShoreTel will install and show you the progress of the installation. After the software is installed, a restart is required. Select Restart on the bottom right corner of the Software Center. A “restart” button may also appear from the pop up window at the top right.



  4. Once Restart is selected the “Restart your computer” dialog box appears. Select Restart now then click OK.



  5. Click on the Shoretel Communicator icon to launch setup.



  6. Click Next to begin the ShoreTel Communicator install.



  7. In the Server Name window, enter 10.254.252.210. Leave the check mark in the Use Windows credentials check box. Click Next.



  8. Once you see that you have been successfully logged into the sever click Next.



  9. You can choose to either manually start the ShoreTel Communicator once you log into your computer, or you can set it to automatically start once you log in. If you want it to start automatically put a check in the Start ShoreTel Communicator when you log on to Windows checkbox, then click Finish.



  10. The installation is now complete.


Wednesday, April 2, 2014

What About My Old Computer?

We encourage you to begin the process of returning your old computer sooner rather than later. This will save you a great deal of time and hassle as we approach the end of the school year. We will begin collecting the old laptops prior to the end of the school year to help facilitate a smooth collection process.

Also, you should now be fully utilizing your new laptop in your classroom so that if there's an issue, we can resolve it as soon as possible.

Once you have completely set up your new laptop, you will be returning the following to the librarian:
  • Old laptop
  • Old laptop power adapter
  • Old dock
  • Old dock power adapter

You will not be receiving a new monitor, monitor stand, keyboard, or mouse. You may keep your old monitor, monitor stand, keyboard, and/or mouse. If you do not wish to keep these items, please submit a KACE ticket to have them removed. 

What do the lights on the ActivBoard mean?

The “flame” on the ActivBoard changes colors to communicate various messages.

·         If the flame is white, your ActivBoard is operating correctly.
·         If the flame is red, the ActivBoard is having trouble booting up. Unplug the USB connection from the board to the computer. Wait 30 seconds and then replug.
·         If the flame is purple, the ActivBoard has been shut down improperly. Unplug the board and re-plug the board back into the power supply.
·         If the flame is flashing blue, there may be an issue with the power brick that connects the ActivBoard to the power supply.
·         If the flame is solid blue, the ActivBoard has entered Bluetooth mode. The ActivBoard will leave Bluetooth mode after one minute of inactivity.


If you need additional ActivBoard support please call the Help Desk at x8324 (TECH) or click here to submit a trouble ticket.


Grade Change Requests

If you need to change a grade from a closed grading period, the following will demonstrate how to do this. 
Once a grading period has closed, you cannot change an assignment grade or term grade without going through the following process. Please remember that you will have a maximum two hours to complete the process. If you you do not finish the process in two hours you will have to start over again.

  1. Hover your mouse over the Options button in the column heading of the grading period and choose Grade Posting Status for Term.

 

  1. Click Request Grade Changes.




  1. In the Reason for Requesting Grade Changes box, type the reason you are requesting a grade change, then click Yes.




  1. The grading period is now open for grade changes for the next two hours. You are able to make changes in the gradebook for the grading period. When finished, hover your mouse over the Options button in the column heading of the grading period and choose Grade Posting Status for Term.

 

  1. Click Complete Grade Changes.




  1. Click Yes.




  1. Your administrator, or designee, will then receive your request for grade changes. They will either approve or deny your request.



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