Welcome back to an exciting
new chapter at SBISD with Dr. Scott Muri at the helm and with a renewed focus
on Every Child. We in Technology Services are committed to making a
positive impact on Every Child Every Day.
If you need technology help,
please call the Help Desk 713-251-TECH (8324). Hours are: 7 AM to 10 PM
Monday thru Friday and 8 AM to 10 PM Saturday and Sunday.
Please remember we have a
scheduled Maintenance Window for server, infrastructure and network
upgrades that starts at 6:00 PM every Friday. During this Maintenance Window,
systems may go down without warning. Most Fridays you won’t notice anything but
if you find something not working on a Friday evening, you’ll know why.
We have several exciting
improvements underway. We are taking what is already a robust network to a
whole new level this year. Our ultimate goal is 100% uptime. We are
adding redundancies (alternate paths) in many places so there is no single point
of failure. We have expanded our internet capacity this year and we are
upgrading our wireless network so we can support more student devices in the
classroom.
Have a great school year. Please feel free to call any of us with your
questions and/or comments.
Venu
Rao
Technology Services
713-251-2249 venu.rao@springbranchisd.com
Mark
Maxwell
Applications
713-251-2252 mark.maxwell@springbranchisd.com
Wes
Hargrove
Infrastructure
713-251-1401 wesley.hargrove@springbranchisd.com
Ed
Wilson
Customer Service
713-251-1443 forrest.wilson@springbranchisd.com
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