Thursday, April 3, 2014

ShoreTel Communicator Installation and Setup

ShoreTel Communicator allows you to look up and dial phone numbers from your computer.

This document will demonstrate how to install and configure the ShoreTel Communicator software for your computer. ShoreTel Communicator simplifies many of the functions found on your ShoreTel phone such as, the phone directory, voicemail, phone settings and call handling options.

  1. Click the Start menu. In the "Search" box, type "Software Center." Click Software Center at the top of the Start Menu.




  2. Once “Software Center” has opened, under Available Software select ShoreTel Communicator. Then select Install on the bottom right.



  3. ShoreTel will install and show you the progress of the installation. After the software is installed, a restart is required. Select Restart on the bottom right corner of the Software Center. A “restart” button may also appear from the pop up window at the top right.



  4. Once Restart is selected the “Restart your computer” dialog box appears. Select Restart now then click OK.



  5. Click on the Shoretel Communicator icon to launch setup.



  6. Click Next to begin the ShoreTel Communicator install.



  7. In the Server Name window, enter 10.254.252.210. Leave the check mark in the Use Windows credentials check box. Click Next.



  8. Once you see that you have been successfully logged into the sever click Next.



  9. You can choose to either manually start the ShoreTel Communicator once you log into your computer, or you can set it to automatically start once you log in. If you want it to start automatically put a check in the Start ShoreTel Communicator when you log on to Windows checkbox, then click Finish.



  10. The installation is now complete.


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