Wednesday, April 2, 2014

What do the lights on the ActivBoard mean?

The “flame” on the ActivBoard changes colors to communicate various messages.

·         If the flame is white, your ActivBoard is operating correctly.
·         If the flame is red, the ActivBoard is having trouble booting up. Unplug the USB connection from the board to the computer. Wait 30 seconds and then replug.
·         If the flame is purple, the ActivBoard has been shut down improperly. Unplug the board and re-plug the board back into the power supply.
·         If the flame is flashing blue, there may be an issue with the power brick that connects the ActivBoard to the power supply.
·         If the flame is solid blue, the ActivBoard has entered Bluetooth mode. The ActivBoard will leave Bluetooth mode after one minute of inactivity.


If you need additional ActivBoard support please call the Help Desk at x8324 (TECH) or click here to submit a trouble ticket.


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