Friday, October 2, 2015

Checking the Status of Your Technology Service Request Ticket

When you create a Technology Service Request Ticket, you will receive a confirmation email from the "251Tech" account as well as additional emails as the ticket is updated. Please take the time to review any updates in the ticket system as additional information may be requested.

When additional information is requested, or if you have new information you would like to add, please do this within the ticket. Do not reply directly to the email as this is an informational email and is not monitored.




If you receive an email from the "251Tech" account and would like to respond, please add your information in the “Add Comment” section of the Technology Service Request ticket.












If you have any questions please contact the Help Desk at 713-251-TECH (8324).



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